Return & Refund Policy

RETURNS & REPLACEMENT POLICY

Since edible oils fall under food and perishable items, we do not accept general returns once sold. However, we offer immediate Replacement or Refund under specific conditions to ensure customer satisfaction.

1. Eligibility for Replacement You are eligible for a free product replacement if:

  • The product delivered is damaged, leaking, or spilled during transit.

  • You received an incorrect item or missing product.

  • There is a verified quality or packaging defect upon arrival.

2. Claim Process

  • Contact our support team within 48 hours of receiving the package.

  • Mandatory Requirement: Please share a Clear, Unedited Unboxing Video along with Photos showing the Outer Shipping box, Shipping label, and the Damaged item.

3. Refunds

  • If a replacement product is currently out of stock, a 100% full refund will be processed.

  • Refunds will be credited back to your original payment method within 5 to 7 business days.